Back to Home

Terms of Service

Last Updated: April 4, 2026

1. Definitions

"Creative Copilot" refers to the advertising automation service provided by Bubbleye Ltd. "Client" or "User" refers to any individual or entity that accesses or uses the service, whether directly or through an appointed agency or representative. "Creative Assets" include videos, images, copy, URLs, and other content provided by the Client. "Services" means the applicable Creative Copilot products, interfaces, APIs, automations, and related support made available by us. "Agreement" means these Terms together with any applicable insertion order, order form, subscription checkout, or other commercial document governing your purchase or use of the Services.

2. Insertion Orders

The terms of each insertion order (IO), order form, or subscription purchase will be governed by these Terms of Service and incorporated into the Agreement. Subject to your compliance with the Agreement, we grant you a limited, non-exclusive, non-transferable right to access and use the Services during the applicable term for your internal business purposes. In the event of a conflict between an IO and these Terms, the IO will prevail for the specific campaign or subscription it covers.

3. Service Level

We will use commercially reasonable efforts to keep the Services available twenty-four (24) hours a day, seven (7) days a week. However, uninterrupted availability is not guaranteed. We may suspend access for scheduled maintenance, emergency maintenance, security reasons, legal compliance, or if you are in breach of the Agreement, including non-payment.

The Services may rely on third-party platforms, APIs, hosting providers, identity providers, payment processors, analytics tools, ad networks, or other third-party services. We are not responsible for the operation, availability, or policies of those third-party services, and you are responsible for obtaining any rights or consents needed for your use of them.

4. Service Updates

We may update, modify, enhance, patch, or discontinue parts of the Services from time to time, including to add features, maintain compatibility, address security issues, improve performance, or comply with legal or regulatory requirements. We may provide updates without additional charge unless otherwise agreed in writing. We will use reasonable efforts to avoid material degradation of the Services.

5. Ownership

You retain all rights to your Creative Assets and other Client-provided data. We retain all right, title, and interest in the Creative Copilot platform, including all software, interfaces, workflows, designs, algorithms, derivative works, documentation, and related intellectual property. You grant us a limited license to use your Creative Assets and Client data solely as needed to provide, support, secure, improve, and operate the Services.

If you provide suggestions, comments, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback without restriction. You may not copy, duplicate, reverse engineer, or use our proprietary information to build a competing commercial service.

6. Fees

Fees for the Services are specified in your IO, order form, checkout, or subscription plan. Unless otherwise stated, fees are non-refundable and exclusive of taxes, duties, levies, or similar governmental assessments, which remain your responsibility.

  • We may require prepayment, recurring billing, or invoicing terms such as net-30, as specified in the applicable commercial terms.
  • You must provide current, complete, and accurate billing information and promptly update any changes.
  • Free trials or promotional periods must be canceled before the applicable trial end date to avoid charges.
  • We may update fees on renewal with advance notice where required by the applicable commercial terms or law.
  • Subscriptions renew automatically for successive monthly or annual periods, depending on the plan purchased, unless canceled in advance. For monthly plans, cancellation must be submitted before the next billing date. For annual plans, cancellation should be submitted at least thirty (30) days before the renewal date. In each case, cancellation takes effect at the end of the then-current paid term, and no mid-term cancellation or prorated refund applies unless expressly stated otherwise in writing.

7. Restrictions

You may not:

  • Reverse engineer or attempt to extract the source code of the platform
  • Copy, replicate, modify, translate, or create derivative works of the service except as expressly permitted
  • Use the service for any illegal or unauthorized purpose
  • Use the service for the benefit of an unauthorized third party or to build a competing commercial service
  • Interfere with or disrupt the integrity or performance of the service
  • Access the service through automated means without our prior consent
  • Remove proprietary notices, labels, or branding from the service
  • Bypass or attempt to bypass any technical or contractual usage restrictions

8. Confidentiality

Both parties agree to protect the confidential information of the other party using at least reasonable care. Confidential information includes trade secrets, proprietary algorithms, pricing, customer information, product plans, non-public business information, and Client data.

Client data remains your property. You are responsible for its accuracy, legality, quality, and your right to provide it. We will use commercially reasonable efforts to maintain the security and integrity of the Services and Client data, but we are not responsible for unauthorized access caused by factors outside our reasonable control unless due to our gross negligence or willful misconduct.

We may internally use Client data to provide and support the Services and may generate and use aggregated, de-identified data for analytics, benchmarking, testing, security, product improvement, and business operations, provided such data does not identify you or any individual. Unless prohibited in writing, we may identify you as a customer in our marketing materials, including by displaying your name or logo.

9. Termination

Either party may terminate the Agreement for material breach by giving written notice to the other party and allowing fifteen (15) days to cure, unless the breach is incapable of cure or immediate suspension or termination is reasonably necessary for security, legal compliance, fraud prevention, or protection of the Services or third parties.

Upon termination or expiration, your right to use the Services will cease at the end of the applicable term unless otherwise stated. You remain responsible for all fees accrued through the effective termination date or the end of the paid term, as applicable.

10. Limited Liability

To the maximum extent permitted by applicable law, neither Party shall be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, loss of revenue, loss of business opportunities, loss of goodwill, loss of data, business interruption, cost of substitute services, increased advertising costs, increased media spend, campaign inefficiencies, or other economic losses arising out of or relating to the Services, this Agreement, or any applicable insertion order, order form, subscription, or commercial arrangement, regardless of the legal theory under which such damages are claimed, even if advised of the possibility of such damages.

The Client acknowledges that advertising performance, media costs, auction dynamics, campaign outcomes, campaign delivery, return on advertising spend (ROAS), customer acquisition costs (CAC), conversion rates, and other advertising or business results are influenced by numerous factors outside Bubbleye's control. Bubbleye does not guarantee any particular advertising, financial, operational, commercial, or business outcome and shall not be liable for increased media spend, reduced campaign performance, missed advertising opportunities, lost revenue, lost profits, or other campaign-related losses.

Without limiting the foregoing, Bubbleye shall not be liable for any losses, damages, delays, service disruptions, or failures resulting from the actions, omissions, outages, policy changes, API changes, account restrictions, rate limits, service interruptions, security incidents, or other conduct of third-party platforms or providers, including advertising networks, attribution providers, analytics providers, cloud infrastructure providers, app stores, payment processors, identity providers, or other external services.

To the maximum extent permitted by applicable law, Bubbleye's total aggregate liability arising out of or relating to the Services, this Agreement, or any applicable insertion order, order form, subscription, or commercial arrangement shall not exceed the total fees paid by the Client to Bubbleye during the twelve (12) months immediately preceding the event giving rise to the claim.

The Parties acknowledge that the fees charged for the Services reflect the allocation of risk set forth in this Agreement and that Bubbleye would not provide the Services on the same commercial terms without these limitations of liability.

11. Disclaimer

Except as expressly stated in an applicable IO or Order Form, the Services are provided "as is" without any warranties, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, secure, or available at all times, nor do we guarantee that the Services will meet your requirements. We make no warranty regarding the accuracy, completeness, reliability, or usefulness of any output, recommendation, automation, insight, or result generated through the Services. We further do not guarantee any advertising, financial, operational, commercial, or business outcome arising from the use of the Services.

12. Miscellaneous

These Terms are governed by the laws of the jurisdiction where our company is headquartered, unless otherwise specified in the applicable IO or commercial agreement. Any disputes will be resolved in the courts of that jurisdiction unless otherwise agreed in writing. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision or any other right.